1. Introduction

Talking With Me LTD (Company No. 13172506) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EMDR Therapy Tool application.

2. Information We Collect

We may collect the following types of information:

Usage Data: Information about how you use our application, including session settings and preferences.
Technical Data: Browser type, device information, IP address, and similar technical information.
Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy).

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our service
Improve and optimise our application
Analyse usage patterns to enhance user experience
Communicate with you about updates or changes

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. If you accept analytics cookies, we may share anonymised usage data with Google Analytics 4 to help us understand how therapist-facing pages are used. Google tags are not loaded if you reject analytics.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Withdraw consent at any time

7. Client Viewer Privacy

We are committed to ensuring client privacy during therapy sessions. The Client Viewer screen (used by therapy clients to view the EMDR visual stimulus) does not use any cookies, does not store any data in local storage, is not tracked by analytics, and does not load third-party scripts. Fonts on that screen are self-hosted with the application; no Google Fonts or other third-party font services are requested. This ensures complete privacy for clients during their therapy sessions.

8. Cookies

We use cookies and similar tracking technologies on therapist-facing pages of our application. For more detailed information about cookies, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact Talking With Me LTD (opens in a new tab).

Privacy Policy